Scheduler – Home Health

Scheduler – Home Health (Nairobi, Kenya)

Client: BrightStarCare of Bedford / Manchester

Schedule: Mon–Fri | 7:30 a.m.–5:30 p.m. EST

English: Advanced/Fluent (Mandatory)

Required: Home Health + Caregiver Scheduling + Recruiting

🎯 What We Need (Very Specific)
• 1+ year Home Health experience.
• Coordinating caregivers who provide in‑home patient care (personal care, monitoring, daily support).
• Strong caregiver scheduling: assigning daily shifts, urgent coverage, high‑volume coordination.
• High call performance: answering quickly, managing large call volume, and responding to texts simultaneously.
• Advanced English: professional communication + ability to document accurately.
• Tech proficiency: Advanced Google Sheets, CRM, Microsoft Office.
• Excellent multitasking under pressure and fast decision-making.
• Accurate note‑taking (physical + digital).

🛠 Key Responsibilities
• Schedule and coordinate caregiver shifts.
• Cover last‑minute and open shifts immediately.
• Communicate constantly with caregivers (calls + texts).
• Update CRM and Google Sheets with 100% accuracy.
• Maintain complete personnel records.
• Assist with administrative tasks as assigned.

🎓 Education
• High school diploma or equivalent.
• Plus: CNA, PCA, or caregiving experience.

✅ Apply Now!