Stores Assistant - Nairobi

We are looking for a Stores Assistant.

Key Responsibilities

1. Customer Service
• Greet customers and assist in locating products.
• Respond to customer enquiries and offer product information.
• Ensure a positive shopping experience and handle basic complaints or refer them to the supervisor.

2. Stock Management
• Receive, unpack, and verify incoming stock deliveries.
• Label, price, and arrange products on shelves according to store guidelines.
• Monitor stock levels and report low inventory to the Store Supervisor/Manager.
• Assist in stock rotation to minimise losses and ensure product freshness.

3. Store Operations
• Keep the store clean, well-organised, and visually appealing.
• Maintain cleanliness in assigned areas, including shelves, counters, and storage rooms.
• Assist in preparing and maintaining product displays and promotions.

4. Cash Handling (if assigned)
• Operate the cash register accurately.
• Process customer payments (cash, card, mobile money).
• Issue receipts and balance the till at the end of the shift as required.

5. Inventory Control

∙Participate in periodic stock counts and inventory audits.

∙Record discrepancies and assist in investigating stock variances.

6. Compliance & Safety
• Follow all store policies, safety procedures, and operational guidelines.
• Ensure all products are handled and stored in accordance with safety and quality standards.

Working Conditions
• Shift-based work, including weekends and public holidays.
• Moderate physical activity such as lifting, standing, and moving stock.