E
External Relations Administrator (Hybrid Schedule)
Educational Service Center of Northeast Ohio
Pep, US
Full-time
Remote
Posted 20 hours ago
Job Description
Position Type:
Administration
Date Posted:
2/24/2026
Location:
PEP Central Office
District:
Positive Education Program
Please include a cover letter along with your resume.
Pay Range: $42,000.00 - $65,000.00 per year
Hybrid schedule!
Why Choose PEP?
Positive Education Program is more than a workplace it's a community dedicated to helping children and families overcome challenges and achieve success. We invest in our employees through ongoing training, mentorship, and career advancement opportunities. With comprehensive benefits and a supportive team environment, PEP empowers you to grow while making an impact. Join us and turn your passion into purpose.
Job Purpose
This individual will support the development and implementation of systems that strengthen PEP's ability to cultivate and sustain relationships with donors, customers, and other external stakeholders. The role will assume leadership responsibility for the engagement and effective use of Salesforce. In addition, this position will support communications efforts, helping PEP tell its story across digital and print platforms.
Duties and Responsibilities
• Donor and Customer Relationship Management Data Systems [Salesforce]: Leadership responsibility for the management of Salesforce, PEP's donor and customer relationship management (CRM) data system. Become internal expert on the utilization of Salesforce (the CRM system), able to navigate the platform and train others in its utilization. Primary responsibility for donor acknowledgment systems and reporting and systems supports for gift tracking as required by PEP's financial reporting.
• Communications: Support management of PEP's messaging and brand on social media, website, print materials, email marketing and other branded assets. Assist in identifying ideas for, researching, conducting interviews and writing PEP stories and news items. Proofread written materials.
• Development: Leadership responsibility for the management of large mailings required to support annual fund and event efforts.
• Administrative Support: Aid in carrying out various external relations activities, such as monitoring branded and printed materials, collateral, ensuring invoices are received and paid, maintaining credit card receipts and preparing materials for meetings or events.
Qualifications
• Bachelor's Degree strongly preferred.
• Three to five years' experience working in non-profit environment, preferable connected to education and/or mental health.
• Excellent interpersonal skills and relationship-development skills.
• Experience and skilled in MS Office.
• Excellent attention to detail.
• Ability to multi-task, plan timelines, and coordinate with various departments.
• Strong communication, organizational, analytical, and problem-solving skills.
• Strong written communication skills.
• Ability to make appropriate decisions and use sound judgement.
Physical Requirements
• Ability to use a computer and keyboard (eye-hand coordination and repetitive movements related to keyboarding) and possibly sit for several hours
• Ability to balance, bend, climb, crouch, kneel, reach, push, stoop, stand and sit
Work Environment
• Hybrid position with expectations for regular in-office work.
• Possible exposure to communicable diseases (e.g., colds, flu, measles).
Direct reports
None.
Administration
Date Posted:
2/24/2026
Location:
PEP Central Office
District:
Positive Education Program
Please include a cover letter along with your resume.
Pay Range: $42,000.00 - $65,000.00 per year
Hybrid schedule!
Why Choose PEP?
Positive Education Program is more than a workplace it's a community dedicated to helping children and families overcome challenges and achieve success. We invest in our employees through ongoing training, mentorship, and career advancement opportunities. With comprehensive benefits and a supportive team environment, PEP empowers you to grow while making an impact. Join us and turn your passion into purpose.
Job Purpose
This individual will support the development and implementation of systems that strengthen PEP's ability to cultivate and sustain relationships with donors, customers, and other external stakeholders. The role will assume leadership responsibility for the engagement and effective use of Salesforce. In addition, this position will support communications efforts, helping PEP tell its story across digital and print platforms.
Duties and Responsibilities
• Donor and Customer Relationship Management Data Systems [Salesforce]: Leadership responsibility for the management of Salesforce, PEP's donor and customer relationship management (CRM) data system. Become internal expert on the utilization of Salesforce (the CRM system), able to navigate the platform and train others in its utilization. Primary responsibility for donor acknowledgment systems and reporting and systems supports for gift tracking as required by PEP's financial reporting.
• Communications: Support management of PEP's messaging and brand on social media, website, print materials, email marketing and other branded assets. Assist in identifying ideas for, researching, conducting interviews and writing PEP stories and news items. Proofread written materials.
• Development: Leadership responsibility for the management of large mailings required to support annual fund and event efforts.
• Administrative Support: Aid in carrying out various external relations activities, such as monitoring branded and printed materials, collateral, ensuring invoices are received and paid, maintaining credit card receipts and preparing materials for meetings or events.
Qualifications
• Bachelor's Degree strongly preferred.
• Three to five years' experience working in non-profit environment, preferable connected to education and/or mental health.
• Excellent interpersonal skills and relationship-development skills.
• Experience and skilled in MS Office.
• Excellent attention to detail.
• Ability to multi-task, plan timelines, and coordinate with various departments.
• Strong communication, organizational, analytical, and problem-solving skills.
• Strong written communication skills.
• Ability to make appropriate decisions and use sound judgement.
Physical Requirements
• Ability to use a computer and keyboard (eye-hand coordination and repetitive movements related to keyboarding) and possibly sit for several hours
• Ability to balance, bend, climb, crouch, kneel, reach, push, stoop, stand and sit
Work Environment
• Hybrid position with expectations for regular in-office work.
• Possible exposure to communicable diseases (e.g., colds, flu, measles).
Direct reports
None.
Interested in this role?
Don't miss out! Click below to view the full application on the company's website.
Apply on Company WebsiteRelated Job Opportunities
6
Director, Global Professional Relations | Remote US
6238-AMO Sales and Services Legal Entity
,
Full-time
Remote
A
