Certificate in Human Resource Management
Course ContentRecord keeping
Habari Yako! Welcome to the World of Record Keeping!
Ever wondered how your school keeps track of your marks from term to term? Or how the shopkeeper at the local duka knows when to order more bread? The secret is not magic, it's Record Keeping! Think of it as the memory of a business or an office. Without it, everything would be chaos. Today, we're going to learn how to be the superheroes of order and information in any office environment. Let's begin!
What Exactly is Record Keeping?
Simply put, record keeping is the process of systematically recording, storing, and maintaining an organization's important information and transactions. It's like writing a diary for a business. These records can be anything from a simple sales receipt to a student's file.
Good records are essential because they help us to:
- Track Progress: Are we making a profit or a loss? Have student grades improved?
- Make Decisions: Should we hire more staff? Which products sell the fastest?
- Ensure Accountability: Who paid the school fees? Where did the money for office tea go?
- Meet Legal Requirements: The government (like KRA) requires businesses to keep proper records.
Scenario: Mama Bonga's Success
Mama Bonga runs a busy vegetable stall. At first, she never wrote anything down. She often forgot who owed her money and didn't know if she was making a profit. One day, her son showed her how to use a simple exercise book to record her daily sales and expenses. Within a month, she realised she was spending too much on transport. She found a cheaper supplier, tracked her profits, and even saved enough to get a small loan from her chama to expand her business! That is the power of record keeping.
Image Suggestion:A vibrant, colourful digital illustration of a smiling Kenyan woman (Mama Bonga) at her market stall filled with fresh vegetables like sukuma wiki and tomatoes. She is happily writing in a ledger book, with a small solar calculator and a cup of chai next to her. The style should be positive and inspiring.
Types of Records in an Office
In an office, you will come across different kinds of records. Let's look at the main ones:
- Financial Records: This is all about the money! They show money coming in and money going out.
- Examples: Invoices, receipts, M-Pesa transaction statements, payroll sheets, bank statements.
- Personnel (HR) Records: These are records about the people working in the organization.
- Examples: Employee contracts, leave application forms, performance reviews, personal details forms.
- Inventory Records: This is a list of all the physical items (assets) the business owns or sells.
- Examples: Stock cards for stationery (pens, paper), a list of office furniture, a list of products in a warehouse.
The Record Keeping Cycle
Record keeping is not a one-time thing; it's a continuous cycle. Think of it in these four simple steps.
+----------------------+
| 1. Creation/Receipt |
| (e.g., A new invoice) |
+----------+-----------+
|
v
+----------+-----------+
| 2. Use |
| (e.g., Pay the invoice) |
+----------+-----------+
|
v
+----------+-----------+
| 3. Storage/Maintenance|
| (e.g., File the invoice)|
+----------+-----------+
|
v
+----------+-----------+
| 4. Disposal |
| (e.g., Shred after 7 yrs)|
+----------------------+
Let's Do Some Math! Using Records to Get Answers
Records are not just for storing; they are for using! Let's see how a simple sales record can give us valuable information. Here is a sales record for a small cyber cafe for one week.
=====================================
CYBER CAFE WEEKLY SALES RECORD
=====================================
DAY | SALES (Ksh)
-------------------------------------
Monday | 1,500
Tuesday | 1,850
Wednesday | 1,200
Thursday | 2,100
Friday | 2,500
Saturday | 3,000
Sunday | 800
=====================================
CALCULATIONS:
Step 1: Calculate Total Weekly Sales
1500 + 1850 + 1200 + 2100 + 2500 + 3000 + 800 = 12,950
Step 2: Calculate Average Daily Sales
Total Sales / Number of Days
12950 / 7 = 1850
CONCLUSION:
Total Weekly Sales = Ksh 12,950
Average Daily Sales = Ksh 1,850
From this simple record, the owner knows they earned Ksh 12,950 and on average, they make Ksh 1,850 per day. They can also see that Sunday is their slowest day and maybe they can plan a special offer to attract more customers on that day. See? Useful!
Tools of the Trade: Manual vs. Digital
How do we actually keep these records? We have two main ways:
- Manual Systems: This is the classic pen-and-paper method. It's cheap to start and easy to use.
- Tools: Ledgers, exercise books, files, folders, and filing cabinets.
- Digital Systems: This involves using computers and software. It's fast, can handle large amounts of data, and makes calculations easy.
- Tools: Computers, software like Microsoft Excel or Google Sheets, and specialized accounting apps.
Image Suggestion:A split-screen image. On the left, a traditional Kenyan office setting with wooden filing cabinets, neatly labeled manila folders, and a person carefully writing in a large ledger book. On the right, a modern Kenyan office with a sleek laptop displaying a colourful spreadsheet (graph), a smartphone with a business app open, and a person typing efficiently. The overall mood should show a transition from traditional to modern methods.
Summary: Your Superpower!
Congratulations! You now understand the fundamentals of record keeping. It's more than just filing papers; it's about providing the information needed for success.
- Record keeping is the memory of an organization.
- It helps in tracking progress and making smart decisions.
- Records can be financial, personnel, or inventory.
- It follows a cycle: Create -> Use -> Store -> Dispose.
- Good records turn simple data into powerful knowledge.
As you continue your journey in Office Administration, remember that mastering record keeping makes you an invaluable asset to any team. You are the guardian of the company's story and the key to its future success!
Pro Tip
Take your own short notes while going through the topics.