Bachelor of Commerce (BCom)
Course ContentInnovation
Jambo, Future Innovator! Let's Talk About Changing the Game
Welcome, Year 4! You are on the verge of stepping out into the world, a world full of challenges but also bursting with opportunities. In Kenya today, the word you hear everywhere, from the coffee farms in Nyeri to the tech hubs in Nairobi, is 'innovation'. But what does it really mean? It’s not just a buzzword. It’s the engine that powers our economy, the force behind successes like M-Pesa, and it's the key to your future as an entrepreneur. Let's dive in and unpack what it takes to be an innovator!
So, What Exactly is Innovation? (It's More Than Just a 'Lightbulb Moment!')
Many people confuse invention with innovation. An invention is creating something completely new, like the very first mobile phone. Innovation, on the other hand, is about taking an existing idea or product and making it better, more useful, or accessible in a new way. It’s about creating value.
Think about it: The mobile phone was an invention. But Safaricom using that phone to create a way to send money (M-Pesa) was a world-changing innovation. They didn't invent the phone, but they innovated its use for the Kenyan market.
Innovation = A New Idea + Successful Implementation + Value Creation
The 4 Main Flavours of Innovation
Innovation isn't a one-size-fits-all concept. It comes in different forms. Let's look at the four main types you'll encounter, with examples you see every day here in Kenya.
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1. Product Innovation: This is about creating a new product or improving an existing one.
Example: M-KOPA Solar. They didn't just sell a solar panel (the product). They innovated by creating a "pay-as-you-go" system, making clean energy affordable for millions who couldn't pay the full price upfront. The product became a service.
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2. Process Innovation: This involves finding a better, faster, or cheaper way to do things—to produce a product or deliver a service.
Example: Twiga Foods. Farmers often struggled with getting their produce to market, leading to waste. Twiga created an innovative mobile-based platform to connect farmers directly with vendors, streamlining the entire supply chain. That's a process innovation that reduces waste and increases income.
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3. Marketing Innovation: This is about changing the way you communicate with and sell to your customers. It’s about new packaging, new sales channels, or new promotional strategies.
Example: Think of how local brands like "Marini Naturals" use Kenyan influencers on Instagram and TikTok to reach young customers. Instead of just relying on old-school TV ads, they are innovating their marketing to be where their audience is.
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4. Business Model Innovation: This is the big one! It's about fundamentally rethinking how your business creates and delivers value.
Example: The rise of boda-boda hailing apps like Bolt and Uber Boda. The boda-boda has been around for years. But these companies introduced a new business model: an app-based platform for booking and payment, with standardized pricing and safety features. They changed the entire game.
Image Suggestion: A vibrant, sun-drenched image of a young Kenyan female entrepreneur standing proudly in front of her modern, colorful shop. She's holding a tablet, managing inventory. In the background, customers are interacting with her products. The style is optimistic and realistic.
The Innovation Process: From a 'What If...' to a 'Wow!'
Innovation doesn't happen by magic. It's a process. While it can be messy, it generally follows a few key steps. As an entrepreneur, you need to understand this journey.
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| 1. IDEA | (Identify a problem or opportunity. "What if we could...?")
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| 2. RESEARCH | (Talk to potential customers. Is the problem real? Who else is doing this?)
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| 3. DEVELOP & | (Build a prototype or a Minimum Viable Product - MVP. Test it!)
| PROTOTYPE |
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| 4. LAUNCH & | (Introduce it to the market. Get feedback. Listen carefully!)
| FEEDBACK |
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| 5. ITERATE | (Use the feedback to improve. Go back to step 3. Repeat!)
| & SCALE |
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Let's Do the Math: Does Innovation Pay Off?
As an entrepreneur, you can't just have good ideas; they need to be financially viable. Let's look at a simple calculation for Return on Investment (ROI) for an innovation.
Scenario: Mama Benta is a 'mama mboga' at her local market. She notices she loses about 20% of her fresh produce (like sukuma wiki and tomatoes) to spoilage each week because she can't sell it all in time. Her weekly profit is usually KES 5,000. She decides to innovate.
Her Innovation: She spends KES 2,000 on a second-hand vacuum sealer and bags. She'll use it to package her surplus vegetables at the end of the day, which keeps them fresh for an extra 3-4 days. This allows her to sell them instead of throwing them away.
Let's calculate her ROI after one month (4 weeks).
Step 1: Calculate the Cost of the Innovation
- Cost of Vacuum Sealer = KES 2,000
Step 2: Calculate the Gain from the Innovation (per month)
- Original Weekly Profit = KES 5,000
- Spoilage Loss (20%) = 20% of sales, which impacts profit. Let's estimate the profit lost was KES 1,250 (since profit is part of the sales).
- By innovating, she saves this KES 1,250 per week.
- Monthly Gain = KES 1,250 (saved per week) * 4 (weeks)
- Monthly Gain = KES 5,000
Step 3: Calculate the Net Profit from the Innovation
- Net Profit = Monthly Gain - Cost of Innovation
- Net Profit = KES 5,000 - KES 2,000
- Net Profit = KES 3,000
Step 4: Calculate the ROI
- Formula: ROI = (Net Profit / Cost of Investment) * 100%
- ROI = (KES 3,000 / KES 2,000) * 100%
- ROI = 1.5 * 100%
- ROI = 150%
An ROI of 150% in the first month is fantastic! It shows that Mama Benta's small process innovation created significant financial value. This is the power of innovative thinking in any business, big or small.
Image Suggestion: A close-up, dynamic shot of a 'mama mboga's' hands using a smartphone. On the screen is a simple app showing her daily sales and profits. In the background are neat stacks of fresh, vibrant Kenyan vegetables. The lighting is warm and natural.
Why YOU are the Next Great Kenyan Innovator
You don't need millions of shillings or a fancy office to be an innovator. The best innovations come from a deep understanding of a local problem. You, as a student in Kenya, have a unique perspective. You see the challenges your friends, family, and community face every single day.
- You understand the transport hustle.
- You know the challenges of finding affordable student housing.
- You see gaps in service delivery on campus and in your neighbourhood.
These problems are not obstacles; they are invitations to innovate. Your final year project, your side hustle, your business idea—they can all be platforms for innovation. Start small, think critically, and never be afraid to ask, "Is there a better way to do this?"
Your Turn to Innovate!
Think about a common, everyday problem you face as a student. It could be long queues for lunch, difficulty in finding study materials, or the challenge of part-time work. In a few sentences, what is one small process or product innovation you could introduce to solve it? There are no bad ideas here. The journey starts now!
Pro Tip
Take your own short notes while going through the topics.