Customer service representative (US based)

Headquarters: Paris
URL: https://onepilot.co/agents/customer-care-agents


As a Onepilot agent, you’re a freelance in charge of helping our clients’ consumers with their requests.
After completing e-learning trainings on your customers, you will have access to a knowledge base for each of them. The Onepilot technology, and this knowledge base will enable you to respond effectively to our clients’ user requests coming in via email, chat, or call.
You work from home, and will be paid for each ticket solved. The price of each ticket depends on the ticket’s complexity, handling time, and your location. It varies between 0,40€ and 2€. On average our agents earn 15€ an hour.
What you will do:
Support customers via email, chat or phone
Use tools and resources to deliver quick and accurate support
Ensure satisfied customers with clear and friendly communication
✅ What we are looking for:
Fluency with digital tools and platforms
Strong problem-solving skills and excellent written and verbal communication
Available at least 20 hours a week
Based within the US
What we offer:
Payment per ticket solved (performance-based)
Flexible home working - you set your own schedule
On average, you will earn €15 per hour
Training and ongoing support to help you succeed
Ready to get started?
Our quick application takes just 15 minutes.
 

To apply: https://weworkremotely.com/remote-jobs/onepilot-customer-service-representative-us-based