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HR Operations Specialist - Knowledge & Data Management
Diageo
Nairobi, KE
Full-time
Posted 22 hours ago
Job Description
Job Description
Our Human Resources (HR) team bring brilliant people together to help us continue building iconic brands. We harness the diverse talents of our people to help them excel. We champion an inclusive and collaborative culture, where all voices and perspectives are celebrated and valued.
HR is at the heart of markets around the world, finding and developing talent that will unearth new ideas and inspire innovation. From creative problem solvers and entrepreneurs to scientists and engineers, we encourage all experience and ideas. We will help you develop your skills and empower you to be your best.
Context/Scope
East African Breweries PLC (EABL) is East Africa’s leading branded alcohol beverage business with an outstanding collection of brands that range from beer, spirits and adult non-alcoholic drinks (ANADs).
EABL has extensive operations in Kenya, Uganda and Tanzania with breweries, distilleries, support industries and a distribution network across the region. It also runs a growing export operations business within and outside of the wider Eastern Africa region. The group’s diversity is an important factor in delivering the highest quality brands to East African consumers and long-term value to East African investors.
EABL operates within a multi-cultural, multinational, multi-currency environment, dealing with various regulatory, tax and compliance requirements. EABL is a Public Listed Company (Plc) listed on the Securities/Stock Exchange in Kenya, Uganda and Tanzania.
About The Role
This role is responsible for maintaining accurate HR data quality and knowledge base across the region by ensuring data integrity, managing the HRIS system and creating centralised knowledge repository for employees.
Role Dimensions
Market/Function Complexity:
This role combines technical proficiency in HR systems with an analytical attitude to improve operational efficiency, automate workflows, and enable data-driven decision-making.
Leadership Responsibilities
The incumbent works with various HR teams across EABL and line managers to deliver on the business objectives.
This is an Individual contributor role
Top Accountabilities
• Own the HR Knowledge base and data quality for HR operations across EABL ensuring policies, SOPs, FAQ template are accurate current and easy to access.
• Develop and maintain structures and employee information on the HR portal and shared repositories, driving manager and employee self-service usage and consistent application of HR processes.
• Perform regular HR data quality checks in the core HR systems, resolving issues with process owners and improving integrity of employee and organisation data.
• Produce standard HR operations reports eg Power BI to supervise important measurements and insights (Volume, SLA, errors) and provide actionable insights.
• Act as the subject matter expert for the HRIS system collaborating with IT to implement system upgrades, enhancement and integration.
Qualifications
A degree or equivalent experience in Human Resource or equivalent. Professional membership e.g IHRM, CIPD
Skills And Experience
• Work Experience: 3–5 years in a similar role.
• Systems Proficiency: Previous experience using cloud-based HR Information Systems
• Data & Analytics: Ability to analyze complex data sets and translate them into meaningful insights.
• Problem Solving: Ability to trouble shoot and solve data and system queries.
• Relationship building: Build relationships with a diverse range of internal and external partners and collaborators of different cultural backgrounds.
Flexible Working Statement
Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to manage your wellbeing and balance your priorities from day one.
Diversity Statement
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.
We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, attitudes, and more.
Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.
Feel inspired? Then this may be the opportunity for you.
If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.
Worker Type
Regular
Primary Location:
Nairobi HQ
Additional Locations :
Job Posting Start Date
2026-03-28
Our Human Resources (HR) team bring brilliant people together to help us continue building iconic brands. We harness the diverse talents of our people to help them excel. We champion an inclusive and collaborative culture, where all voices and perspectives are celebrated and valued.
HR is at the heart of markets around the world, finding and developing talent that will unearth new ideas and inspire innovation. From creative problem solvers and entrepreneurs to scientists and engineers, we encourage all experience and ideas. We will help you develop your skills and empower you to be your best.
Context/Scope
East African Breweries PLC (EABL) is East Africa’s leading branded alcohol beverage business with an outstanding collection of brands that range from beer, spirits and adult non-alcoholic drinks (ANADs).
EABL has extensive operations in Kenya, Uganda and Tanzania with breweries, distilleries, support industries and a distribution network across the region. It also runs a growing export operations business within and outside of the wider Eastern Africa region. The group’s diversity is an important factor in delivering the highest quality brands to East African consumers and long-term value to East African investors.
EABL operates within a multi-cultural, multinational, multi-currency environment, dealing with various regulatory, tax and compliance requirements. EABL is a Public Listed Company (Plc) listed on the Securities/Stock Exchange in Kenya, Uganda and Tanzania.
About The Role
This role is responsible for maintaining accurate HR data quality and knowledge base across the region by ensuring data integrity, managing the HRIS system and creating centralised knowledge repository for employees.
Role Dimensions
Market/Function Complexity:
This role combines technical proficiency in HR systems with an analytical attitude to improve operational efficiency, automate workflows, and enable data-driven decision-making.
Leadership Responsibilities
The incumbent works with various HR teams across EABL and line managers to deliver on the business objectives.
This is an Individual contributor role
Top Accountabilities
• Own the HR Knowledge base and data quality for HR operations across EABL ensuring policies, SOPs, FAQ template are accurate current and easy to access.
• Develop and maintain structures and employee information on the HR portal and shared repositories, driving manager and employee self-service usage and consistent application of HR processes.
• Perform regular HR data quality checks in the core HR systems, resolving issues with process owners and improving integrity of employee and organisation data.
• Produce standard HR operations reports eg Power BI to supervise important measurements and insights (Volume, SLA, errors) and provide actionable insights.
• Act as the subject matter expert for the HRIS system collaborating with IT to implement system upgrades, enhancement and integration.
Qualifications
A degree or equivalent experience in Human Resource or equivalent. Professional membership e.g IHRM, CIPD
Skills And Experience
• Work Experience: 3–5 years in a similar role.
• Systems Proficiency: Previous experience using cloud-based HR Information Systems
• Data & Analytics: Ability to analyze complex data sets and translate them into meaningful insights.
• Problem Solving: Ability to trouble shoot and solve data and system queries.
• Relationship building: Build relationships with a diverse range of internal and external partners and collaborators of different cultural backgrounds.
Flexible Working Statement
Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to manage your wellbeing and balance your priorities from day one.
Diversity Statement
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.
We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, attitudes, and more.
Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.
Feel inspired? Then this may be the opportunity for you.
If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.
Worker Type
Regular
Primary Location:
Nairobi HQ
Additional Locations :
Job Posting Start Date
2026-03-28
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