Order Entry Specialist | Remote

About the position

Invicta Software is seeking a detail-oriented and proactive Remote Order Entry Specialist to join our team. In this vital role, you will play a key part in ensuring accurate and efficient processing of customer orders, contributing directly to our operational success and customer satisfaction.
This position offers the opportunity to work remotely while collaborating closely with various departments to maintain seamless order flow and support our growing client base.

Responsibilities
• Receive and review customer orders submitted via phone, email, or online platforms.
• Enter order details into the company’s order management system with precision.
• Verify product availability, pricing, and customer information before finalizing orders.
• Communicate promptly with internal teams and customers to clarify order details or resolve issues.
• Maintain accurate records of orders and update status as needed.
• Assist with inventory tracking and reporting when necessary.
• Adhere to company policies and compliance standards related to order processing.
• Contribute to process improvements by identifying bottlenecks or errors in the order entry workflow.

Requirements
• High school diploma or equivalent; associate degree or higher preferred.
• Proven experience in order entry, data entry, or a related administrative role.
• Strong attention to detail and commitment to accuracy.
• Excellent communication skills, both written and verbal.
• Proficiency with order management systems, Microsoft Office Suite, and basic data entry tools.
• Ability to manage multiple tasks and prioritize effectively in a remote work environment.
• Reliable internet connection and a dedicated workspace for remote work.
• Problem-solving mindset with a customer-focused approach.

Nice-to-haves
• Experience working in software, technology, or e-commerce industries.
• Familiarity with CRM systems or ERP software.
• Basic understanding of inventory management and supply chain processes.

Benefits
• Flexible remote work arrangement.
• Competitive compensation package.
• Opportunities for professional development and growth.
• Supportive and inclusive company culture.
• Comprehensive health and wellness benefits.
• Paid time off and holiday leave.