commskills
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DATE 04 Dec 2025
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SIZE 0.04 MB
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notes
About This Document
Document Type: This is a Study Notes, designed for Reviewing core curriculum material.
Context: Core educational material suitable for current academic requirements.
Key Content: Likely covers essential definitions, technical implementation, and theoretical concepts necessary for mastery of the subject.
Study Strategy: Summarize these notes into flashcards or mind maps to aid active recall and long-term retention.
Recommendation: comprehensive resource for students aiming to deepen their understanding of General Studies.
Detailed Content Overview
Introduction
This notes resource titled "commskills" provides comprehensive exam preparation materials designed to test and enhance your understanding. This resource is structured to facilitate effective learning and retention of important information.
Key Topics Covered
Learning Objectives
- Develop comprehensive understanding of key topics
- Apply learned concepts to real-world scenarios
- Strengthen critical thinking and analytical skills
- Achieve academic excellence in notes
Detailed Summary
01: INTRODUCTION At the end of this course unit, the trainee should comprehend and effectively use communication as required in a modern business office. 03: COURSE SUMMARY AND TIME ALLOCATION (110 HOURS) CODE TOPIC SUB-TOPIC 9. 1 MEANING AND ROLE OF COMMUNICATION • definition of communication • role of communication organization 3 9. 2 THEORY OF COMMUNICATION • conceiving the message • encoding the message • selecting the communication media • decoding the message • interpreting the message • providing feedback 3 9. 3 PRINCIPLES OF COMMUNICATION • communicating patterns in firms • role of the Public Relations Department • communication difficulties in firms (barriers of communication). 4 THE SYNTAX AND SEMANTICS • clear wording • arrangements of ideas • paragraphing 8 HOURS 32 CODE TOPIC SUB-TOPIC HOURS 9. 5 SUMMARY • summarising correspondence • summarising a whole passage of part • consideration in summary writing length • vocabulary • layout • continuity • interaction of students own ideas • summarising speeches • summarising telephone conservation 14 9. 6 BUSINESS CORRESPONDENCE • business letter (all types) • memorandum • circulars • telegram/telex/cables • press advertising • questionnaires • message forms • posters • notices 18 9. 7 MEETINGS • different types of meetings • purposes of meetings • terminologies used in meetings • documents used in meetings • advantages and disadvantages of meetings 14 9.
Study Tips & Recommendations
Active Reading
Highlight key terms and concepts. Make marginal notes to capture important ideas as you read.
Summarization
Create flashcards or summary sheets for quick revision. Condense information into digestible chunks.
Collaborative Learning
Discuss concepts with peers to deepen understanding. Teaching others is an excellent way to solidify your knowledge.
Regular Review
Schedule periodic reviews to reinforce learning and combat forgetting. Use spaced repetition for optimal retention.
Content Preview
9.1.3. COMMUNICATION SKILLS (110 HOURS) 9.1.3.01: INTRODUCTION At the end of this course unit, the trainee should comprehend and effectively use communication as required in a modern business office. 9.1.3.02: 38 GENERAL OBJECTIVES By the end of this course unit the trainee should be able to: a) learn and apply the principles of communication effectively b) use proper language in communication c) write and use various documents such as business correspondence, speeches, documents of meeting d) u...
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