service_charter_2024_-_common_areas_for_all_mdas
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DATE 08 Dec 2025
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SIZE 1.46 MB
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notes
About This Document
Document Type: This is a Solution Set, designed for Verifying answers and correcting mistakes.
Context: Core educational material suitable for current academic requirements.
Key Content: Likely covers essential definitions, theoretical concepts necessary for mastery of the subject.
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Recommendation: comprehensive resource for students aiming to deepen their understanding of General Studies.
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Detailed Summary
REPUBLIC OF KENYA SERVICE CHARTER S/No. Box 52428 - 00200, Nairobi-Kenya Tel: +254 (020) 3343672 / 2219929 Email: vc@tukenya. ke The Commission Secretary/Chief Executive Officer The Commission on Administrative Justice 2nd Floor, West End Towers, Waiyaki Way, Nairobi P. O Box 20414 - 00200, Nairobi Tel: 020-2270000 / 2303000 / 263765 E-mail: complain@ombudsman. ke HUDUMA BORA NI HAKI YAKO Signed: Date: 29 th Prof. Nat Vice-Chancellor ISO 9001:2015 Certified May, 2024.
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REPUBLIC OF KENYA SERVICE CHARTER S/No. Service or Good 1 2 3 4 5 6 Requirements to obtain Service or Good Response to phone calls (Landline Phone call or any other official line) Response to enquiries by walk-in Walk-in and make enquiry clients Written correspondence (letters) Response to correspondence Response to public complaints and grievances Resolution of Complaints Registration of supplier Email and Social media (Twitter, Facebook & YouTube) Make a complaint Make a verbal or written comp...
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