6-ict-system-support
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DATE 06 Dec 2025
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About This Document
Document Type: This is a Assessment, designed for Evaluating understanding of key concepts.
Context: Standard material from the 2023 academic period.
Key Content: Likely covers essential definitions, structured questions to test your proficiency.
Study Strategy: Summarize these notes into flashcards or mind maps to aid active recall and long-term retention.
Recommendation: comprehensive resource for students aiming to deepen their understanding of General Studies.
Detailed Content Overview
Introduction
This notes resource titled "6-ict-system-support" provides comprehensive exam preparation materials designed to test and enhance your understanding. This resource is structured to facilitate effective learning and retention of important information.
Key Topics Covered
Learning Objectives
- Develop comprehensive understanding of key topics
- Apply learned concepts to real-world scenarios
- Strengthen critical thinking and analytical skills
- Achieve academic excellence in notes
Detailed Summary
©2023 TVET CDACC 061006T4ICT ICT TECHNICIAN LEVEL 6 IT/OS/ICT/CR/4/6 PERFORM ICT SYSTEM SUPPORT NOV/DEC 2023 TVET CURRICULUM DEVELOPMENT, ASSESSMENT AND CERTIFICATION COUNCIL (TVET CDACC) WRITTEN ASSESSMENT TIME: 3 Hours INSTRUCTIONS TO CANDIDATE 1. This paper has TWO sections A and B. Attempt questions in each section as per instructions given in the section. You are provided with a separate answer booklet. Marks for each question are indicated in the brackets. Do not write on the question paper This paper consists of 4 printed pages Candidates should check the question paper to ascertain that all pages are printed as indicated and that no questions are missing Page 1 of 4 ©2023 TVET CDACC SECTION A: (40 MARKS) Answer ALL questions in this section. Outline THREE causes of hard disk failure in a computer. Differentiate between preventive and pre-emptive measures implemented during computer systems support. Mention TWO importance of Technical documentation in providing IT Support. Define the term troubleshooting as used in IT Support (2 Marks) 5.
Study Tips & Recommendations
Active Reading
Highlight key terms and concepts. Make marginal notes to capture important ideas as you read.
Summarization
Create flashcards or summary sheets for quick revision. Condense information into digestible chunks.
Collaborative Learning
Discuss concepts with peers to deepen understanding. Teaching others is an excellent way to solidify your knowledge.
Regular Review
Schedule periodic reviews to reinforce learning and combat forgetting. Use spaced repetition for optimal retention.
Content Preview
©2023 TVET CDACC 061006T4ICT ICT TECHNICIAN LEVEL 6 IT/OS/ICT/CR/4/6 PERFORM ICT SYSTEM SUPPORT NOV/DEC 2023 TVET CURRICULUM DEVELOPMENT, ASSESSMENT AND CERTIFICATION COUNCIL (TVET CDACC) WRITTEN ASSESSMENT TIME: 3 Hours INSTRUCTIONS TO CANDIDATE 1. This paper has TWO sections A and B. Attempt questions in each section as per instructions given in the section. 2. You are provided with a separate answer booklet. 3. Marks for each question are indicated in the brackets. 4. Do not write on the ques...
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