communication-skills-and-ethics-past-papers
File Details
-
UPLOADED BY Unknown
-
DATE 06 Dec 2025
-
SIZE 0.72 MB
-
DOWNLOADS 0
-
TAGS
notes
About This Document
Document Type: This is a Exam Paper, designed for Testing knowledge and exam technique.
Context: Standard material from the 2024 academic period.
Key Content: Likely covers essential definitions, technical implementation, and structured questions to test your proficiency.
Study Strategy: Attempt these questions under timed conditions to simulate a real exam environment, then check against your notes.
Recommendation: comprehensive resource for students aiming to achieve top grades in their final assessments.
Detailed Content Overview
Introduction
This notes resource titled "communication-skills-and-ethics-past-papers" provides comprehensive exam preparation materials designed to test and enhance your understanding. This resource is structured to facilitate effective learning and retention of important information.
Key Topics Covered
Learning Objectives
- Master key concepts required for examination success
- Practice answering exam-style questions effectively
- Develop time management skills for timed assessments
- Identify and address knowledge gaps in understanding
Detailed Summary
DIPLOMA IN DATA MANAGEMENT AND ANALYTICS (DDMA) DIPLOMA IN COMPUTER NETWORKS AND SYSTEMS ADMINISTRATION (DCNSA) LEVEL I COMMUNICATION SKILLS AND ETHICS MONDAY: 2 December 2024. This paper consists of fifty (50) Multiple Choice Questions. Answer ALL questions by indicating the letter (A, B, C or D) that represents the correct answer. Each question is allocated two (2) marks. Which one of the following is a characteristic of interpersonal communication. Self –reflective (2 marks) Which one of the following strategies could be used to enhance external communication. Reducing number of employee grievances B. Prompt response to customers’ enquiries D. Initiating and maintaining an open-door policy (2 marks) Which one of the following statements refer to the SOURCE in the communication process. The person who decodes the message sent B. Medium through which the message is sent C. Entity that initiates and sends the message D. The channel used to transmit the message (2 marks) Which one of the following measures should a speaker take to maintain audience attention.
Study Tips & Recommendations
Time Management
Practice under timed conditions to improve speed and accuracy. Allocate specific time limits to each section.
Active Practice
Attempt all questions before checking answers. Review mistakes to understand where improvements are needed.
Mark Scheme Review
Study marking schemes carefully to understand how examiners award points and structure your answers accordingly.
Regular Review
Schedule periodic reviews to reinforce learning and combat forgetting. Use spaced repetition for optimal retention.
Content Preview
DIPLOMA IN DATA MANAGEMENT AND ANALYTICS (DDMA) DIPLOMA IN COMPUTER NETWORKS AND SYSTEMS ADMINISTRATION (DCNSA) LEVEL I COMMUNICATION SKILLS AND ETHICS MONDAY: 2 December 2024. Afternoon Paper. Time Allowed: 2 hours. This paper consists of fifty (50) Multiple Choice Questions. Answer ALL questions by indicating the letter (A, B, C or D) that represents the correct answer. Each question is allocated two (2) marks. 3. 4. 5. Which one of the following is a characteristic of interpersonal communicat...
No comments yet. Be the first to start the conversation!