Manager – People and Culture

Department: Human Resources and Administration

Reports To: Senior Operations Manager

Duty Station: Nairobi, with regular travel to regional and project offices

Deadline: 16th January 2026
• Purpose of the Role

The People and Culture Officer is responsible for building, nurturing, and sustaining a high-performing, values-driven organizational culture. The role goes beyond traditional HR administration to focus on employee experience, performance management, learning and development, well-being, compliance, and the embedding of organizational values across all people processes.

The position ensures that people, systems, policies, and practices support EAMDA's mission, strategy, and growth, while remaining compliant with Kenyan labor laws and donor expectations.
• Key Responsibilities
• People Strategy and Culture
• Champion and embed the organization's values, culture, and ways of working across all teams.
• Translate organizational strategy into people and culture priorities, initiatives, and practices.
• Support leadership in fostering an inclusive, ethical, and high-performance culture.
• Lead internal culture-building initiatives, including staff engagement activities and feedback mechanisms.
• Talent Acquisition and Onboarding
• Coordinate end-to-end recruitment processes, including job design, advertising, shortlisting, interviews, and onboarding.
• Ensure recruitment practices promote diversity, equity, and inclusion.
• Design and implement structured onboarding processes to support staff integration, productivity, and alignment with organizational values.
• Performance Management and Development
• Coordinate performance management processes, including goal setting, reviews, and feedback cycles.
• Support managers to conduct effective performance conversations and development planning.
• Identify training and capacity development needs and coordinate relevant learning interventions.
• Support career growth, succession planning, and internal talent development.
• Employee Experience, Engagement, and Wellbeing
• Act as a trusted point of contact for staff on people-related matters.
• Support staff wellbeing initiatives, including psychosocial support, work-life balance, and safe work practices.
• Manage employee relations issues in a fair, confidential, and solutions-oriented manner.
• Conduct staff satisfaction or engagement surveys and support action planning.
• Policies, Compliance, and HR Operations
• Develop, review, and implement people and culture policies in line with Kenyan labor laws and best practices.
• Ensure compliance with statutory requirements, contracts, HR records, and audits.
• Maintain accurate and confidential employee records.
• Coordinate disciplinary, grievance, and exit processes in line with policy and legal requirements.
• Payroll and Benefits Coordination
• Coordinate payroll inputs, benefits administration, leave management, and statutory deductions in collaboration with finance.
• Ensure timely and accurate people-related data for reporting and audits.
• Safeguarding, Ethics, and Risk
• Support safeguarding, code of conduct, and ethical compliance across the organization.
• Coordinate staff awareness and training on safeguarding, workplace conduct, and organizational policies.
• Support reporting and management of safeguarding or ethical concerns in line with policy.
• Key Relationships
• Internal: Management team, project staff, finance, and operations teams
• External: Recruiters, training providers, statutory bodies, consultants
• Qualifications and Experience
• Bachelor's degree in Human Resource Management, Organizational Psychology, Business Administration, or a related field.
• At least 5â7 years' experience in HR or People & Culture roles, preferably within NGOs, development programs, or mission-driven organizations.
• Strong understanding of Kenyan labor laws and HR best practices.
• Proven experience working in donor-funded programs, NGOs, or multi-stakeholder environments is an added advantage
• Experience supporting audits and compliance reviews is desirable
• Skills and Competencies
• Strong interpersonal and communication skills.
• High level of integrity, confidentiality, and emotional intelligence.
• Ability to balance empathy with accountability.
• Strong organizational and coordination skills.
• Proactive, solutions-oriented, and people-centered mindset.
• Ability to work independently in a fast-paced, project-driven environment.
• Values and Ways of Working
• Commitment to inclusion, respect, and ethical practice.
• Alignment with the organization's mission and development objectives.
• Willingness to learn, adapt, and continuously improve people systems.

Privacy Notice

EAMDA is committed to protecting your personal information. All applications will be handled in strict confidence and used solely for the purposes of recruitment. Your data will not be shared with third parties without your consent and will be securely stored in accordance with our privacy policy. By applying, you consent to the processing of your data for recruitment purposes.

Shortlisting

Only shortlisted candidates will be contacted.

EAMDA Africa is an equal opportunity employer. Women and members of vulnerable and marginalized groups are strongly encouraged to apply.