Project Manager / Operations Coordinator (Full-Time, Remote)
Job Description
Humans Unplugged is a human-centered qualitative research and strategy studio. We work with brands and agencies to uncover unspoken human truths and translate them into clear, grounded strategy.
We are looking for a full-time Project Manager / Operations Coordinator to support client delivery and help bring structure to how projects and operations run day to day.
This is a remote role and a long-term opportunity for someone who wants to grow into a more senior operations or project management position over time.
The role:
- This role focuses on execution, coordination, and operational support across active client projects.
- You will work closely with the founder and senior collaborators to keep projects moving, communication clear, and timelines on track. You will be expected to manage your own workload independently and communicate proactively.
What you will do:
- Support delivery across multiple client research and strategy projects
- Keep timelines, tasks, and project documentation organized
- Prepare client updates, notes, and follow-ups
- Coordinate meetings, schedules, and handovers
- Support onboarding of new clients once projects are sold
- Track leads, proposals, and handover into delivery:
- Maintain and improve simple project and operations systems (Notion, ClickUp, etc.)
What we are looking for:
- Experience supporting projects in an agency, consultancy, or service-based business
- Strong organization and attention to detail
- Clear, professional written communication in English
Comfort working with structure, deadlines, and accountability:
- Ability to follow direction and also think one step ahead
- Interest in growing responsibility over time
- Experience with research, strategy, or agency work is a plus, but not required.
Time and availability:
- Full-time role
- Remote
- Minimum 4–5 hours overlap with US business hours required
Compensation:
$2,000 USD per month (full-time contract role)
Opportunity to grow responsibility and compensation over time based on performance
How to apply
Please include:
- A short summary of your relevant experience
- Your current country and time zone
- Your typical working hours and US overlap availability
- A brief note on why this role interests you
Clear, thoughtful applications will be prioritized.
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