O
Data Center Operations Site Manager
Oracle
Nairobi, KE
Full-time
Posted 1 week ago
Job Description
Job Description
ORACLE Cloud Infrastructure - Data Center Operations Site Manager
The last 5-10 years have seen the IT industry move away from on-premises solutions towards service delivery via cloud-based services. Oracle’s cloud has grown substantially over this time, and Oracle has become a leader in AI technology.These are exciting times in our space—we are growing fast while pushing technical envelopes in all areas.
About the Role :
As a Manager for Oracle Data Centers, you will report to a Data Centre Senior / Region Manager, requires arriving to the site on daily basis. You will be the technical liaison between the technology teams and the Data Center Environment you run and be key in maintaining all operational aspects for these sites. You will be supporting our growth path and will be recognized as a ‘technical expert’ with a focus on core Data Center infrastructure. You will troubleshoot and solve all but the most complex infrastructure issues. As a pragmatic problem solver on a wide range of Data Center environments and systems, you understand which issues to escalate to the appropriate resolver groups. You will proactively monitor the environments by checking monitoring systems, monitoring ticket queues and proactively with your own eyes and ears, taking corrective actions as needed. You will work effectively with other groups involved in maintaining the environment, including the systems housed within. You will make recommendations for improvement. You will contribute to, create and maintain documentation. You will understand all aspects and quirks of the sites you support from 1-line diagrams through to cooling infrastructure. You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved.
You can execute small projects on your own and work with others in planning and executing larger projects. This would suit an individual who is able to add significant value based on existing experience whilst evolving their career upstream into Cloud Services.
This is an individual contributor role, with matrix management of several teams
Additionally, you should be able to dive deep into any part of the stack, value simplicity, work comfortably in a collaborative, agile environment, and be excited to learn. You should be fully versed in Data Centre build, live operations management, change control and be familiar with 5S.
Candidate can expect:
• A stable, professional environment with strong learning and growth opportunities
• Exposure to large-scale, mission-critical infrastructure supporting global cloud services.
• Ownership and responsibility with the support of experienced teams
• A collaborative, international working culture
• Competitive compensation and benefits
What you need to know to be successful in this role:
• 5+ years of experience in data center operations, hosting, or critical infrastructure
• Solid understanding of data center fundamentals (power, cooling, cabling, networking basics)
• Understanding of multi-node IT systems and their architecture
• 2+ years, experience working with vendors or colocation partners
• Comfortable working in live production environments
• Fluent English (written and spoken)
• Strong ownership, and desire to learn
• Engineering or technical education is a plus
• Programing skills is a plus
• Able to work on step ladders and lift weights of up to 25 Kg.
• Strong multi-culture awareness
Responsibilities
Candidate will be responsible for:
• Conducting audits for power and mechanical capacity and overseeing changes.
• Collaborating with internal teams to troubleshoot and perform Root Cause Analysis (RCA) and Corrective Action (CA) for issues.
• Liaising with local colocation partners to fully understand site topology and articulate issues as needed.
• Ensure rack deliveries and installations are planned and managed effectively.
• Developing and Sustaining 5S standards on each site you have responsibility for.
• Working with the build team to rollout expansions.
• Manage & prioritize tasks via internal tools e.g. JIRA and Confluence.
• Uphold meticulous documentation and adherence to SOPs.
• Collaborate with project teams and colocation partners to validate the functionality of electrical and mechanical systems.
• Extend operational support encompassing failure mode analysis, root cause identification, maintenance assistance, best practices, procedural reviews, and more.
• Participate in operational reviews, gathering and analyzing technical data to pinpoint and rectify existing reliability and availability concerns.
• Collaborate effectively with engineering and design teams for issues and improvements.
• Offer expertise to address and mitigate global resiliency, reliability, and availability risks.
• Collaborate with internal teams to set and maintain standards, ensuring consistency and reliability in service delivery.
• Emerge as the go-to technical authority within the team and across other departments for your assigned area.
• Approach challenges with a positive attitude, offering innovative and creative solutions.
• Be intimately familiar with all aspects of LV cabling (copper, fibre) and related components, and cable management strategies.
• Coaching and mentoring other individual contributors across the organization.
• Have a Dev Ops mindset, and the ability to code is desirable (scripting, SQL, low-code APEX environments).
• Working globally to share ideas, best practices, lessons learnt and initiatives.
• Be able to travel (1-2) times a year to other EMEA regions.
• Awareness and adherence to all applicable Health & Safety rules.
Qualifications
Career Level - IC4
About Us
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
ORACLE Cloud Infrastructure - Data Center Operations Site Manager
The last 5-10 years have seen the IT industry move away from on-premises solutions towards service delivery via cloud-based services. Oracle’s cloud has grown substantially over this time, and Oracle has become a leader in AI technology.These are exciting times in our space—we are growing fast while pushing technical envelopes in all areas.
About the Role :
As a Manager for Oracle Data Centers, you will report to a Data Centre Senior / Region Manager, requires arriving to the site on daily basis. You will be the technical liaison between the technology teams and the Data Center Environment you run and be key in maintaining all operational aspects for these sites. You will be supporting our growth path and will be recognized as a ‘technical expert’ with a focus on core Data Center infrastructure. You will troubleshoot and solve all but the most complex infrastructure issues. As a pragmatic problem solver on a wide range of Data Center environments and systems, you understand which issues to escalate to the appropriate resolver groups. You will proactively monitor the environments by checking monitoring systems, monitoring ticket queues and proactively with your own eyes and ears, taking corrective actions as needed. You will work effectively with other groups involved in maintaining the environment, including the systems housed within. You will make recommendations for improvement. You will contribute to, create and maintain documentation. You will understand all aspects and quirks of the sites you support from 1-line diagrams through to cooling infrastructure. You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved.
You can execute small projects on your own and work with others in planning and executing larger projects. This would suit an individual who is able to add significant value based on existing experience whilst evolving their career upstream into Cloud Services.
This is an individual contributor role, with matrix management of several teams
Additionally, you should be able to dive deep into any part of the stack, value simplicity, work comfortably in a collaborative, agile environment, and be excited to learn. You should be fully versed in Data Centre build, live operations management, change control and be familiar with 5S.
Candidate can expect:
• A stable, professional environment with strong learning and growth opportunities
• Exposure to large-scale, mission-critical infrastructure supporting global cloud services.
• Ownership and responsibility with the support of experienced teams
• A collaborative, international working culture
• Competitive compensation and benefits
What you need to know to be successful in this role:
• 5+ years of experience in data center operations, hosting, or critical infrastructure
• Solid understanding of data center fundamentals (power, cooling, cabling, networking basics)
• Understanding of multi-node IT systems and their architecture
• 2+ years, experience working with vendors or colocation partners
• Comfortable working in live production environments
• Fluent English (written and spoken)
• Strong ownership, and desire to learn
• Engineering or technical education is a plus
• Programing skills is a plus
• Able to work on step ladders and lift weights of up to 25 Kg.
• Strong multi-culture awareness
Responsibilities
Candidate will be responsible for:
• Conducting audits for power and mechanical capacity and overseeing changes.
• Collaborating with internal teams to troubleshoot and perform Root Cause Analysis (RCA) and Corrective Action (CA) for issues.
• Liaising with local colocation partners to fully understand site topology and articulate issues as needed.
• Ensure rack deliveries and installations are planned and managed effectively.
• Developing and Sustaining 5S standards on each site you have responsibility for.
• Working with the build team to rollout expansions.
• Manage & prioritize tasks via internal tools e.g. JIRA and Confluence.
• Uphold meticulous documentation and adherence to SOPs.
• Collaborate with project teams and colocation partners to validate the functionality of electrical and mechanical systems.
• Extend operational support encompassing failure mode analysis, root cause identification, maintenance assistance, best practices, procedural reviews, and more.
• Participate in operational reviews, gathering and analyzing technical data to pinpoint and rectify existing reliability and availability concerns.
• Collaborate effectively with engineering and design teams for issues and improvements.
• Offer expertise to address and mitigate global resiliency, reliability, and availability risks.
• Collaborate with internal teams to set and maintain standards, ensuring consistency and reliability in service delivery.
• Emerge as the go-to technical authority within the team and across other departments for your assigned area.
• Approach challenges with a positive attitude, offering innovative and creative solutions.
• Be intimately familiar with all aspects of LV cabling (copper, fibre) and related components, and cable management strategies.
• Coaching and mentoring other individual contributors across the organization.
• Have a Dev Ops mindset, and the ability to code is desirable (scripting, SQL, low-code APEX environments).
• Working globally to share ideas, best practices, lessons learnt and initiatives.
• Be able to travel (1-2) times a year to other EMEA regions.
• Awareness and adherence to all applicable Health & Safety rules.
Qualifications
Career Level - IC4
About Us
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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