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Call Center Customer Service Representative
Solvo Global
Nairobi, KE
Part-time
Posted 1 week ago
Job Description
🌍 Position: Customer Service Representative – Scheduling (Part-Time)
Location: Nairobi, Kenya
Employment Type: Part-time
🎯 Role Overview
We are seeking motivated professionals with at least 1 year of experience in Customer Service to join our team as Medical Schedulers. This role involves assisting patients with scheduling medical appointments, providing excellent customer support, and ensuring accuracy in managing schedules.
🔑 Responsibilities
Handle inbound and outbound calls related to medical appointment scheduling.
Provide clear and empathetic communication to patients and healthcare providers.
Maintain accurate records of scheduled appointments.
Collaborate with the team to ensure smooth scheduling processes.
Deliver outstanding customer service in every interaction.
🛠️ Requirements
Minimum of 1 year of experience in Customer Service.
Strong communication skills in English (both written and spoken).
Ability to multitask and work in a fast-paced environment.
Detail-oriented with strong organizational skills.
Availability to work part-time hours.
💡 What We Offer
Flexible part-time schedule.
Opportunity to grow within the healthcare support industry.
Dynamic and supportive work environment.
Location: Nairobi, Kenya
Employment Type: Part-time
🎯 Role Overview
We are seeking motivated professionals with at least 1 year of experience in Customer Service to join our team as Medical Schedulers. This role involves assisting patients with scheduling medical appointments, providing excellent customer support, and ensuring accuracy in managing schedules.
🔑 Responsibilities
Handle inbound and outbound calls related to medical appointment scheduling.
Provide clear and empathetic communication to patients and healthcare providers.
Maintain accurate records of scheduled appointments.
Collaborate with the team to ensure smooth scheduling processes.
Deliver outstanding customer service in every interaction.
🛠️ Requirements
Minimum of 1 year of experience in Customer Service.
Strong communication skills in English (both written and spoken).
Ability to multitask and work in a fast-paced environment.
Detail-oriented with strong organizational skills.
Availability to work part-time hours.
💡 What We Offer
Flexible part-time schedule.
Opportunity to grow within the healthcare support industry.
Dynamic and supportive work environment.
Interested in this role?
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